Sleep Inn Monterrey Norte, San Nicolas de los Garza (MX) - Deals & Reviews

another stay ruined by their negligence. my room had broken door locks and dust everywhere, not exactly 5-star quality. i almost left a good review, but they forgot to deliver towels yet again. for the price, I expected better treatment and maybe a complimentary gesture, but evidently, I must be mistaken about my expectations.

decent stay with some room for improvement

The breakfast buffet stood out with fresh options, especially the oatmeal, making mornings enjoyable. The quiet atmosphere every night allowed for restful sleep after busy days. I appreciated the quick response from staff when I requested extra towels. they were prompt and helpful. Overall, it felt like a nice escape from the daily hustle.

At times, the street noise was a bit intrusive, especially during the early mornings.

The local breakfast scene at the hotel was a real gem—don't miss the oatmeal. it's quite the culinary adventure! Plus, our room was mostly quiet, a nice escape after exploring the nearby attractions. The location made it easy to sip coffee while taking in the local vibe.

Door lock issues required reprogramming three times.

During our six-night stay, we appreciated the convenient breakfast buffet each morning, which helped start our days on the right note. The location was pretty good too, as we could easily visit nearby attractions like the Museo de Autos y Transportes and Plaza Centrika. However, we faced a few challenges, such as the door to our room being difficult to open and close, and a couple of times they forgot to provide towels. Overall, our stay was decent and manageable.

The staff provided new towels promptly when requested.

During my six-night stay, I encountered too many issues. On multiple occasions, the towels were not placed in the room, requiring me to go to the lobby for them. Additionally, the toilet in my room was clogged and not properly addressed, leading to an uncomfortable situation that left my room in disarray. Overall, these challenges detracted from what could have been a pleasant experience.

The front desk staff were exceptionally kind and helpful during our stay.

The noise from the busy street outside often disturbed our sleep at night.

A Decent Stay with Room for Improvement

Despite some hiccups with towels and water issues, our overall stay was pleasant. The room was spacious and fairly comfortable. However, the cleanliness of the pool could use attention. I'd recommend asking for towels upon check-in to avoid any delays during your stay.

The room was comfortable enough, and I appreciated the quiet atmosphere most nights. Enjoyed fresh fish for dinner, highlighting a pleasant culinary experience. On the downside, the pool was quite dirty, which detracted from the overall appeal, and I found the parking lot to be very inconvenient. Additionally, the street noise was intrusive at times, making it difficult to sleep soundly.

We had a nice time at the family-friendly hotel, especially with our furry friends in tow. The location was great for exploring local eateries and sights, which kept everyone entertained. The breakfast was a hit, offering options that appealed to all ages.

My kids wished for more outdoor space to run around.

during my previous stay in the city, sleep inn exceeded my expectations this time. the breakfast buffet was a great start to the day, and the room was mostly quiet, allowing for restful nights. with convenient access to local attractions, it made our trip enjoyable.

they forgot to provide towels several times.

Wi-Fi was reliable, but the parking was a hassle. Room had decent air conditioning.